At ZA Jewellers, every grillz is custom-made to fit your unique teeth impression. Because each piece is handcrafted specifically for you, we are unable to accept returns or exchanges once an order has been placed.
Why We Don’t Accept Returns
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Each grillz is created from your personal tooth mould and cannot be resold or reused.
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The process involves custom craftsmanship, ensuring your grillz fits your teeth only.
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For hygiene and safety reasons, once a mould or grillz has been made, it cannot be returned.
Our Commitment to You
While we do not accept returns or exchanges, our team at ZA Jewellers is dedicated to making sure you are completely satisfied with your order. If there is an issue with your grillz—such as a fitting problem or damage during delivery—please contact us immediately, and we will work with you to resolve it.
Important Notes
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No Returns or Exchanges: All sales are final due to the custom nature of our products.
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Damaged Items: If your grillz arrives damaged, notify us within 48 hours with photos, and we will assess and assist.
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Accuracy of Mould: Please follow the instructions provided in your mould kit carefully to ensure the best fit. Incorrect impressions may lead to additional charges for remakes.
👉 At ZA Jewellers, we take pride in delivering high-quality, custom grillz that are designed for your unique smile.